Shipping Policy
Thank you for choosing Al Tabraiz for your Islamic cap needs. This Shipping Policy outlines our shipping procedures, delivery times, and other important information related to the shipping of your orders.
1. Order Processing
All orders are processed within 15 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day. Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Methods and Rates
We offer various shipping methods to accommodate your needs. Shipping rates and delivery times may vary depending on your location and the shipping method selected at checkout. Please refer to the shipping options available during checkout for detailed information on rates and estimated delivery times.
3. Delivery Times
Delivery times may vary depending on your location and the shipping method selected. While we make every effort to deliver your orders in a timely manner, please note that delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.
4. International Shipping
We currently offer international shipping to select countries. International orders may be subject to additional customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping charges paid at checkout. Please check with your local customs office for information on any additional fees that may apply to your order.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.
6. Order Status Updates
You will receive email updates regarding the status of your order, including confirmation of order placement, shipment confirmation, and delivery status updates. If you have any questions or concerns about the status of your order, please contact our customer service team for assistance.
7. Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, we reserve the right to refuse or cancel any orders that are deemed fraudulent or suspicious.
8. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at info@altabraiz.com. Our customer service team is available to assist you during our business hours.